Frequently Asked Questions
Everything you need to know about your Adornmonde jewelry.
What materials are used in Adornmonde jewelry?
Our pieces are crafted from high-quality materials including 14kt gold, 925 sterling silver, and brass. Many designs feature rhodium or gold plating and are handset with AAA-grade cubic zirconia or semi-precious stones.
How should I care for my jewelry?
To maintain the luster of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the Adornmonde pouch provided with your purchase.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Can I cancel or modify my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact our customer service team immediately. Once an order has reached the fulfillment stage, it cannot be modified.