Returns & Exchanges
At Adornmonde, we want you to love your jewelry, which is why we offer a 14-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale and cannot be returned or exchanged.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and insured transit.
- 3.Package Your Jewelry
Place the items securely in their original Adornmonde pouches and gift boxes, ensuring the package is sealed properly for shipment.
- 4.Drop Off and Track
Drop your package at any authorized courier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.